You’ve accepted our offer - brilliant. Now comes the slightly less glamorous part: getting your LEGO from your house to ours without anything going wrong in transit.
If we haven’t been able to offer you a collection, you’ll need to post your LEGO to us. This is a straightforward process, but it’s important to pack it properly.
The good news is that packing LEGO isn’t difficult. It’s mostly just a matter of using the right boxes, a bit of common sense, and a few minutes of care. Follow the steps below and you can be confident your parcel will arrive safely.
Step 1: Use Sturdy Cardboard Boxes
LEGO is heavier than it looks. A single box of mixed bricks can easily weigh several kilograms, and flimsy cardboard simply isn’t up to the job. A weak box will bow, split at the seams, or collapse - none of which makes for a good journey.
Use a strong, double-walled cardboard box if you can. Old removal boxes are ideal. Good-quality supermarket boxes (the ones used for wine or heavier goods) also work well. If you’re not sure, give the box a squeeze - it should feel firm and rigid, not soft and bendy.
Avoid single-walled cereal-box-style cardboard, and definitely don’t use bin bags on their own. They tear easily in transit and offer no protection at all.
Step 2: Double-Bag Loose Bricks
Loose bricks should go into bags before they go into the box. This serves two purposes: it keeps everything contained if the box gets damaged, and it makes the whole thing much easier to handle at our end.
Strong zip-lock bags are the ideal choice. Failing that, tied carrier bags or sturdy freezer bags work well too. Fill the bags to a reasonable capacity - not so full that they’re likely to split, but not so sparse that you’re wasting space.
Once bagged, place the bags into the box. Heavier bags should sit at the bottom; lighter or more fragile items on top.
Step 3: Protect Boxed Sets
If you’re sending any complete sets in their original boxes, they need a bit of extra care. LEGO boxes are relatively fragile - corners crush easily, and the printed surfaces can scuff if they’re rubbing against bricks in transit. We want to receive your boxed sets in the best possible condition, so we can pay you the best possible price - it’s worth taking a little extra time to pack them properly.
Wrap each boxed set in a layer of bubble wrap or packing paper before placing it in the shipping box. Then position them near the top of the box so they’re not bearing the weight of everything else.
If you have multiple boxed sets, consider whether they need their own separate box. A single shipping box that’s overloaded and straining at the seams isn’t doing anyone any favours.
Step 4: Fill Any Gaps
A box that has empty space inside is a problem. The contents will shift during transit - rattling around, building up momentum with every bump and drop. That’s how things get damaged.
Once everything is in the box, fill any remaining empty space with crumpled newspaper, packing peanuts, scrunched-up carrier bags, or whatever packing material you have to hand. The goal is to have the contents sitting snugly, with no room to move.
Give the box a gentle shake before you seal it. If you can hear or feel things moving, add more packing material.
Step 5: Include Your Name and Reference
This is a small thing, but it makes a real difference at our end and will prevent any delays issuing your payment. Please pop a piece of paper inside the box with:
- Your full name
- Your email address
- The reference number we gave you when making the offer
Step 6: Seal and Label Clearly
Seal every seam of the box with strong parcel tape - not just the top flap. Run tape along all the edges and joins, especially the bottom. LEGO is heavy, and a box that’s only sealed at the top can still fall apart if the bottom gives way.
Once sealed, label the box clearly with our postal address (which we’ll confirm when we finalise the details). Make sure the label is firmly attached and legible.
Please keep your proof of postage. We always recommend sending via Royal Mail Tracked 48 or an equivalent tracked service. It’s not expensive, and it gives you peace of mind knowing exactly where your parcel is. If anything does go wrong in transit, your proof of postage is essential.
That’s it. Six straightforward steps and your LEGO is on its way. If you have any questions before you pack, or if you’re not sure about anything, just drop us a message at [email protected] and we’ll help you out.
Not yet had your offer? Get in touch and we’ll get back to you within 24 hours.